Unless you have been living under a rock, you’re aware of the problems with the launch of HealthCare.gov, a key part of the Affordable Care Act. It is a debacle and largely seems to be the result of some common IT project mistakes – mistakes that those of us who work in the industry have seen before, unfortunately too often.
There are many examples to choose from but let’s start with these:
- Incomplete understanding of the business
- Uncertainty regarding the specifications
- Unrealistic deadlines
- No proper end to end testing and verification
- Ignoring warnings that things were not well